...worth every penny. Thank you.
Marleke | September 05
I highly recommend Ontrack!
Litfin | March 20
Very efficient company
Charles Wilcox | May 04
Corruption: operational error, expired tapes, mishandling of the tape, or accidental overwrites caused by inserting or partially formatting the wrong tape.
Physical Damage: broken tapes, dirty drives, and damage caused by fire, flood, or other natural disasters.
Ransomware or Malware: (back-up) tapes erased or infected by the malware or ransomware.
Software Upgrades: inability for data on tape to be read by new applications or servers.
We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.
Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.
We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.
Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.
Find out if your data is physically accessible with the Ontrack tape audit service. We can also provide visibility on what has been stored past its retention period.
Whether you're migrating from your IT service provider or your tape formats are no longer supported, Ontrack can help migrate to a new system or storage medium.
Organizing archive tape data can seem like a daunting task. Let us catalog your legacy data efficiently and make it easier for you to manage.
Ontrack can help you quickly retrieve granular information from your tape archives ensuring you are able to comply with legal and government requests.
Warning: attempting to recover tape data on your own, or through an inexperienced data recovery provider, may lead to further damage. Select a data recovery provider with the resources, expertise and experience you can trust.
This could include information that is no longer available in 'active' storage, especially if – in the anticipation of an investigation - efforts have been made by a suspect to manipulate or remove potentially incriminating evidence from the live system. However, this evidence can still be found via a forensic investigation of the tapes. We can recover forensically sound data quickly when urgent restore requests arise.
TrustScore /5
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We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.
Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.
The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.
With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.
Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.
24/7 Until Completion
Average of 2-5 business days
Average of 7-14 business days
United States | English
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