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855.558.3856 Start Your Data Recovery
855.558.3856
855.558.3856
Start Your Data Recovery

Data Recovery by Solution

Database Recovery

We can recover Microsoft® SQL Server databases, restoring Oracle® databases, Microsoft® Office SharePoint® Server databases and more. Whether the cause of loss is a failure in the data storage device (hard disk, SAN, DAS/RAID) damage to the internal database that prevents row data from being accessed, or other cause, we can overcome it.

Our database recovery services are trusted by thousands of IT professionals and technology users with inaccessible or lost database files.

Why Ontrack Data Recovery

Wallet

Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

Payment Plans
Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery by Ontrack

Database Recovery Services

Recoverable database types

If you don't see your file or database type listed, don't worry, with the largest research and development team of any data recovery provider, we can recover your data from any application, file or data loss situation.

FileMaker®

Interbase®

Lotus® Notes

Microsoft® Exchange

Microsoft® SharePoint®

Microsoft® SQL

Oracle®

Paradox®

Sybase®

Visual FoxPro DBF

Other

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

Database recovery process

A successful recovery of these types of files requires a verification of the storage device or system and the file system that contains the database.

Data Recovery Steps

Description

Stage 1
Target LUN, iSCSI* LUN identification and low-level DAS/RAID verification at the storage block level.
Stage 2
Volume file system indices are checked for meta-data-to-data stream integrity.**
Stage 3
Database file integrity is checked.
Stage 4
Database listing of all recoverable tables and rows is completed

*iSCSI LUNs are reliant upon the SAN's internal file system to manage the data. Data loss within this type of logical storage may require access to the SAN's volume where the iSCSI files are stored.

**Target volumes that reside within virtual disk files are dependent upon the hypervisor's datastore file system to manage the data. Data loss at the hypervisor volume level or within the guest's virtual disk file may require additional engineering effort to complete the evaluation.

Database recovery case studies

October 07, 2024

Case study: dd command causes vital data to disappear

Over the years, the workplace has evolved in many areas. None so prevalent as the IT environment. Today, many companies

September 27, 2024

Accounting Database Recovered from a lost VMware Virtual Disk

The Customer A local German IT service contractor, HMR Systemhaus GmbH, received a call from a tax consultancy firm abou

September 18, 2024

Amazon EC2 Cloud Recovery

The Customer A data hosting solution provider for media companies needed access to deleted ElasticSearch data files from

August 16, 2024

Hospital databases rescued from ransomware.

The Situation A ransomware attack with the ‘Locky’ virus had severe effects for a large German hospital.

August 14, 2022

Four terabytes of data recovered from flood damaged HP EVA SAN

The Situation A flooded data center left a client’s servers and storage systems partially submerged in water.

August 14, 2022

Ontrack Provides Database and Backup Restores After a Flood

The Situation A flash flood in Baden-Wurttemberg, Germany in Spring 2016 permeated the walls of a server room in a hobby

What Our Customers Say About Our Data Recovery Services

TrustScore /5

Displaying 4-5 Reviews

reviews

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

855.558.3856 Start Your Data Recovery
Database scenarios

Prevent further loss

Ontrack engineering teams have certified developer status with Apple, Microsoft, Sun and VMware to provide the best recovery solution possible for your critical database applications.

In order to prevent further data loss, consult with a data recovery specialist before attempting a database recovery using software. Our experienced server and database recovery specialists will assess you data loss case and walk you through the best steps to take to prevent further damage. If database recovery services are needed, they will provide you with a free quote at this time.

4oclock

Emergency database recovery.

If the situation is dire and you need to recover you data ASAP, our remote data recovery service can recover your lost database quickly and securely.

Our remote recovery service restores the lost and damaged data onto a new database server that is set up on the client's site using our proprietary software and a secure internet connection. This solution is quick, secure and cost-effective for database recovery.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

After restoring the backup, my database does not work anymore. What can I do?

In this case, you should contact an experienced data recovery service like Ontrack to check the integrity of your database and recover the data if necessary.

How do you recover from corrupted SQL files?

Ontrack uses a number of techniques and custom software to extract, rebuild, and recreate corrupted SQL database files. With unique expertise and capabilities, Ontrack excels at recovering databases from the most challenging data loss scenarios.

Database Server

As an industry partner with certified developer status with Apple, Microsoft, Sun and VMware, we are best positioned to assist with a range of common database errors, including:
  • Database corruption
  • Torn pages
  • System table abnormalities

Resources from the Blog

Apr 22, 2015 12:00:00 AM

Human Error: The Root Cause of SQL Server Restore Requests

There are lots of ways to lose data – That’s why we have things like World Backup Day, but what’s the one sure-fire data

Feb 5, 2015 12:00:00 AM

Examining the True Cost of Database Restores

Let’s face it, DBAs are busy… really busy. DBA tasks, such as database server tuning, maintenance, and taking care of cu

Aug 6, 2014 12:00:00 AM

Another dropped table? SQL DBA to the rescue!

Anyone in an IT role has two kinds of work days. Good days are defined by no one bothering them and they get to work on

Sep 19, 2011 12:00:00 AM

Ontrack Recovers Data from 1.6 Terabyte Oracle Database

A major property surveyor operating in Spain lost access to a 1.6 terabyte Oracle 10 database following a power failure

Related Data Recovery Services

Virtualized System Recovery

Get expert help for complex data recovery from virtualized environments.

Server Recovery

Get failed servers back up and running again and recover lost data.

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

NAS Recovery

Recover data from any network-attached storage (NAS) configurations.

File Recovery

Recover important files with help from the leader in data recovery.

Ransomware Recovery

Rely on expert help to recover ransomware-encrypted data.

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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KLDiscovery Ontrack, LLC, 9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)

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