Canada | English Locations

855.558.3856 Start Your Data Recovery
855.558.3856
855.558.3856
Start Your Data Recovery

Data Recovery by Device

Hard Drive Data Recovery

For 35+ years, we have remained the world leader in data recovery for hard drives. Let the experts at Ontrack help you get your data back.


No challenge too big.  Whether it is the nature, severity or circumstance of the data loss, we understand that no two recoveries are the same. Your dedicated data recovery specialist will work with you to determine the best course of action for your hard drive recovery.

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery

Hard Drive Data Recovery Service

Trust Ontrack, the global leader in data recovery, to get your lost data back.

Gray-Hard Drive 1 Any Hard Drive
Any hard drive
We can recover data from any make or model of hard drive. If your drive is inside a laptop, desktop or RAID, we'll let you know if it can be removed, or if you need to send us the whole system.
Gray-Hard Drive 2 Any Situation
Any situation
We can recover from all types of data loss, including deletion, reformatting, electronics failure, physical damage, water or fire damage, viruses, corruption and much more. Whatever your situation, we can help.
Gray-Hard Drive 3 Any Time
Any time
With over 35 years of data recovery experience, we know that data loss doesn't wait for a good time. That's why we offer a range of service levels to help you recover lost data 24/7/365.

Hard Drive Recovery: The Strength of Ontrack

Ontrack is authorized by Western Digital, Fujitsu, Hitachi, Seagate, Samsung and Toshiba to open and repair their hard drives for data recovery without voiding the warranty. Examples of media and hard drives on which we perform daily data recovery:

Support Types

PATA (IDE, EIDE)

SATA

SCSI

SAS

Fibre Channel

USB

Firewire

eSATA

Hard Drive Brands

EMC

Samsung

NetApp

Fujitsu

Seagate

HP

Hitachi GST

Toshiba

Western Digital

Dell

Lenovo

Intel

What Our Customers Say About Our Data Recovery Services

TrustScore /5

Displaying 4-5 Reviews

reviews

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

855.558.3856 Start Your Data Recovery

Hard Drive Data Loss Causes

Logical Failure

Logical Failures

If your device seems to be undamaged at first glance and is still recognized as a storage device when connected to a system, there’s a good chance that logical damage is the culprit.

Various sources of logical damage should then be considered:

  • Deleted Data
  • Formatted Drives
  • Corruption
  • Ransomware or Malware
  • Firmware Issues

In the event of logical incidents, safely powering down the system and disconnecting the storage device is key. If the device remains powered on, the risk of permanent data loss remains due to the constant reading and writing of data and the potential overwriting of lost data.

Mechanical Failures

Mechanical Failures

If your hard drive is not working or is making clicking and/or grinding noise, it is experiencing a mechanical failure.

This could be due to a head crash and/or motor failure. Typical physical data loss incidents include:

  • Drops and Knocks
  • Smashed or Crushed Screens
  • Water Damage
  • Fire Damage
  • Clicking or Grinding Noises.

Mechanical failures require a cleanroom environment in order to open the hard drive without causing further potential data loss.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

Resources from the Blog

August 20, 2024

Hard drive failures: Different Types

It's highly likely that every user of computer equipment will, at one time or another, have to deal with data loss due t

August 16, 2024

Hard Drive Failures vs. Solid-State and Flash Failures

We’ve examined the proper way to assess your data loss situation at the onset and the differences between logical data l

October 26, 2023

(External) Hard Drive Not Detected or not Recognised?

Sometimes our storage devices, hard drives, memory cards or other USB sticks are not recognised by the operating system,

Related Data Recovery Services

External Hard Drive Recovery

Regain access to critical files and other lost data from a hard drive.

SSD Recovery

Recover data from any make, model, or brand of solid-state drive (SSD).

Desktop Recovery

Retrieve desktop data from any operating system, make, or model.

Laptop Recovery

Recover lost data due to hardware or software failures and more.

Server Recovery

Get failed servers back up and running again and recover lost data.

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
Services
Products
Resources
About

KLDiscovery Ontrack Canada Co, 155 Gordon Baker Rd Suite 100, North York, M2H 3N7, Canada (see all locations)

© 2024 KLDiscovery Ontrack - All Rights Reserved.