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855.558.3856
855.558.3856
Start Your Data Recovery

Data Recovery by Device

Laptop Data Recovery

Laptops are meant to travel. Unfortunately, this means a higher risk of physical and logical damage resulting in data loss. If your laptop is missing data, we can help! Our team of experts will exhaust all resources to get your data back.

Recovery on all types of laptops.

Laptop failure can be caused by a physical hardware failure, a power surge or an overheating of the hard drive. Ontrack teams can overcome these problems to extract and recover data from your laptop.

Laptop data recovery solutions

Successful laptop data recovery from the experts.

If there is a solution to your laptop data loss, our experts will find it.

Ontrack has been performing successful data recoveries for 35 years. Our data recovery engineers have over 1,400 years of combined experience and are able to customize data recovery solutions to overcome your loss.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery

Laptop Data Recovery Services

Customized laptop recovery

Every data loss is unique, but we have the ability to customize our service to meet all of our customer's needs.

Experienced laptop data recovery for:

  • All operating systems
  • Any make, model or brand
  • All generations of drives
  • All causes of data loss

 

Laptop recovery

Following these tips will increase the likelihood of success for your laptop recovery.

If your laptop drive is failing:

  • Turn off the laptop immediately
  • Do not restart the laptop
  • Do not install or re-install any software
  • Do not shake, disassemble, remove or attempt to clean a suspected damaged hard drive
  • Do not use file recovery or other utility software to attempt to repair a damaged or failed drive
  • Do not attempt to dry a wet laptop
  • Never attempt to operate any visibly damaged devices

When in doubt, talk with an Ontrack expert!

We recover from all types of laptop data loss scenarios.

Gray-Laptop Recovery 2 Hardware Failures

Hardware Failures

  • Power Surge
  • Fall
  • Liquid damage
  • Fires, floods
Gray-Laptop Recovery 3 Software Failures

Software Failures

  • Boot Issues
  • Software bugs and errors
  • Data Corruption
  • Data overwriting
Gray-Laptop Recovery 4 Human Errors

Human Errors

  • Accidental deletion of files
  • Operating system Overwrite
  • Deleted partition 
  • Accidental reformatting
  • Overwritten files

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

855.558.3856 Start Your Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

Frequently Asked Questions

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

How much heat can a laptop withstand?

Short timeframes of exposure to temperatures of 100° Fahrenheit may not cause any major damage, however, exposure at 200° Fahrenheit will most likely lead to some corruption of data. Exposure at 300° Fahrenheit or higher can cause more extensive damage, warping HDDs and platters and de-soldering your device's electronic connections.

Are there any extra charges for an evaluation?

The entire evaluation process is free, and we target a four-hour turnaround for the initial report.

How much heat can a laptop withstand?

Short timeframes of exposure to temperatures of 100° Fahrenheit may not cause any major damage, however, exposure at 200° Fahrenheit will most likely lead to some corruption of data. Exposure at 300° Fahrenheit or higher can cause more extensive damage, warping HDDs and platters and de-soldering your device's electronic connections.

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Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

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KLDiscovery Ontrack Canada Co, 155 Gordon Baker Rd Suite 100, North York, M2H 3N7, Canada (see all locations)

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