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855.558.3856
855.558.3856
Start Your Data Recovery

Data Recovery by Device

SSD Data Recovery

SSD recoveries require special knowledge to avoid further data loss. Our team is highly experienced in data recovery from SSDs. We use proprietary tools and techniques to retrieve your data. Many say it cannot be done, but Ontrack has recovered all types of data loss from SSDs.

Our close collaboration with all major manufacturers combined with the world’s largest R&D engineering team allows us to create solutions for SSD data recoveries from individual drives to enterprise storage systems.

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery

SSD Data Recovery Services

We recover data from any make, model or brand of SSD.

Manufacturer

Intel®

PatriotMemory®

STEC®

SanDisk®

Samsung®

PNY Technologies®

Western Digital®

Micron®

Crucial®

Manufacturer

OCZ® Technology

Kingston Technology®

Transcend®

Toshiba®

Seagate®

Other...

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

855.558.3856 Start Your Data Recovery
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Typical causes of SSD data loss.

We use proprietary tools and techniques to retrieve your data.

Here are some common failure types with SSD drives:

  • Electronic component failure
  • Controller chip failure
  • Flash cell degradation from natural use
  • Power surges or failures
  • Damage to printed circuit boards
  • Damage to connectors
  • Data corruption after firmware updates

Our data recovery experts can overcome technical challenges that are unique to SSD and flash technology, such as decoding complex SSD data structures for individual brands, specialized controller chips, and many other SSD specific issues.

Ontrack EasyRecovery

SSD Data Recovery Software

If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery software is an option.

Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

Data Recovery Software
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Encrypted SSD: We can recover it!

Security is a major concern for individuals and businesses, and as a result many SSDs use either hardware-based or software encryption. At Ontrack we apply our proprietary “decryption-on-the-fly” process to drastically reduce the time it takes to decrypt and recover your data.

We require the encryption credentials such as a user key, password, pass-phrase, or encryption software key file in order to decrypt the data. Ontrack engineers also work with companies that utilize a challenge/response methodology for providing the decryption credentials for their environment.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

Frequently Asked Questions

If you overwrite the controllers with your firmware, how do you know where the data is randomly laid out or is that stored on the flash itself?

We are not overwriting the drives firmware but more sideloading a version of our custom firmware that then interfaces with the 'drive's firmware. This is used to apply low-level operations that are not typically supported without our firmware directly interfacing the firmware of the drive.

What is included in the free evaluation report?

The free evaluation report includes:
  • An assessment of the job, explaining the odds for successful recovery
  • A description of the challenges that Ontrack may encounter during the recovery

What will be included in the evaluation report?

Your free, no-obligation evaluation report will provide an estimate of how much of your data we expect to recover, how long we think the recovery will take, and how much it will cost. There are no hidden costs, and we aim to have the report with you within 4 hours.

How long does the data recovery service take?

Each data recovery is unique, and the completion time varies based on the complexity of the job. After the initial evaluation, we provide will you with an estimate of time for the completion of the service.

What information is included in the free evaluation report?

The free evaluation report provides you with an assessment of the job, including the potential for success, and also describes the possible challenges we might encounter.

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Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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KLDiscovery Ontrack Canada Co, 155 Gordon Baker Rd Suite 100, North York, M2H 3N7, Canada (see all locations)

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