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855.558.3856
855.558.3856
Start Your Data Recovery

Data Recovery by Device

Server Data Recovery From the Industry Leader

Server Failure. Device Erasure. Ransomware. Ontrack has seen it all—and we’ve also recovered critical data from these data loss situations and many more. Server data loss means downtime, which can be devastating to an organization. When extreme data loss challenges threaten business endeavors, Ontrack has the expertise to recover vital data and restore online activity.

We Are Server Data Recovery Experts

Ontrack’s abilities are unmatched in recovering from any direct-attached RAID, network attached storage (NAS), and very large storage area network (SAN) systems.

Ontrack Data Recovery engineers help you with the following:

  • Recover lost data from file servers
  • Restore application servers
  • Retrieve lost web server data
  • Recover virtual server data
  • Custom data recovery solutions

Learn more about our RAID and SAN, DAS & SDS recovery services.

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery

Server Data Recovery Services

Ontrack has developed proven recovery methods for the following server systems.

Our research and development team is dedicated to creating customized data recovery solutions for our clients. Our global R&D team is the largest in the industry and has been developing the necessary tools and techniques for successful server data recoveries for over 35 years.

Microsoft Exchange and Other Email Servers

Specialized recovery solutions for inaccessible email databases and missing, corrupted or deleted messages or mailboxes.

File Server

File servers can take on many different shapes and sizes, but rest assured that Ontrack has experience in recovering data from all hardware storage device configurations, including:

Database Server

As an industry partner with certified developer status with Apple, Microsoft, Sun and VMware, we are best positioned to assist with a range of common database errors, including:
  • Database corruption
  • Torn pages
  • System table abnormalities

Microsoft SharePoint Server

Ontrack® PowerControls™ for Microsoft SharePoint allows administrators to quickly and easily find, recover and restore Microsoft Office SharePoint server items including:
  • Entire SharePoint sites
  • Documents
  • Lists
  • Libraries and folders 

Microsoft SQL Server

Ontrack® PowerControls™ for SQL restores Microsoft® SQL Server® tables without having to restore the entire database.
  • Restore just the table you need – not the entire database
  • Preview content before restoration
  • Drag and drop copied tables directly to the desired environment
  • Spend minutes restoring versus hours or days
  • Achieve an ROI well beyond the cost of the tool
  • Supports Snapshots or native SQL backups

Web Server

We know loss of a web server is critical to any business. This is why our skilled team of engineers are available to assist at any time, day or night in the event of a data loss. Types of web servers:
  • Apache HTTP
  • IIS for Windows®
  • Novell® Open Enterprise Servers
  • IBM® Domino® (formerly IBM Lotus® Domino)

If you do not see your web server listed here, please contact us for further assistance.

Virtual Servers

Virtual servers and servers using VMware software reduce the cost of hosting a network and physical hardware, but add complexity to storage systems. Our engineers are experts in recovering from:
  • Corrupt VMFS Datastore volumes
  • Corrupted virtual disk files (VMDK or VHD)
  • Corrupted guest file systems
  • Deleted virtual disk files (VMDK or VHD)

If your issue is not listed here, we have a data recovery specialist waiting for your call.

Custom Application Servers

Our research and development team is dedicated to creating customized data recovery solutions for our clients.

Our global R&D team is the largest in the industry and has been developing the necessary tools and techniques for successful data recoveries for over 30 years.

Recoverable Server, SAN and NAS Manufacturers

Apple®

EqualLogic®

Linksys®

QNAP®

Buffalo™

Hitachi Data Systems

LSI™

StorNext®

Cisco™

Hewlett® Packard

NetApp™

StorTrends®

Compellent Technologies

I-O Data

NetGear®

Synology®

DataCore™ Software

IBM®

Nexsan™

Thecus®

Dell™

Dell EMC

Infortrend®

ONStor™

Western Digital®

D-Link®

Iomega®

Oracle®

X-IO™ Technologies

Drobo™

Pillar® Data Systems

LaCie

Intel

Lenovo

If you do not see the manufacturer you are looking for listed here, please contact us for a complete list.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

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Common Scenarios For Data Loss On Servers

Server data loss can be caused by any of the following:

  • Inverter failure
  • Overwriting the configuration
  • Rebuilding failure
  • One or more hard drives overheating
  • File system corruption
  • Overvoltage or power failure
  • Ransomware
  • Hard drive failure
  • Power supply failure
  • Air conditioning failure
Server Drives

Prevent data loss when using a RAID array

RAID levels are designed to protect against data loss caused by the physical failure of one or more of the hard disks. However, this doesn’t mean that data loss doesn’t occur.

There are a number of steps you can take to protect your business from data loss when using a RAID array, including:

  • Always have an up-to-date backup of your data
  • Choose a RAID configuration that is equipped to cover your data and data loss requirements
  • Never try to rebuild a system if too many disks have failed and the RAID level can no longer support itself
  • Monitor the status of the hard drives and always be prepared for a system or hardware failure
  • If you’ve lost your data and don’t know why the hardware failed, never attempt DIY data recovery.

If your RAID server has failed or you’ve lost data, our Canadian server data recovery team can recover your data and get your back up and running, fast.

Server Data Recovery Experts

We are here to help

When a server loses data, we understand timing is critical. Our data recovery specialists are available 24/7 for emergency service.

We offer a free phone consultation for server data recovery with one of our specialists or engineers. During your call we will:

  • Confirm your hardware, configuration, virtualization software and back up procedure
  • Assess the server data loss situation and possible failure points
  • Provide tips to prevent further data loss
  • Assess the possibility of a Remote Data Recovery
  • Advise on preparations for an In Lab Server Data Recovery

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

855.558.3856 Start Your Data Recovery

Frequently Asked Questions

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can Ontrack recover from a server infected with ransomware?

Ontrack's investment in the development of specialized software allows us to recover data from ransomware-encrypted systems, virtual machines, backup files, tapes, and other storage media.Ransomware incidents vary on the type of payload, and data recovery can be complex. Ontrack provides the best possible solutions for data recovery success.

Can Ontrack recover corrupted virtual machines from a server?

Ontrack has performed thousands of successful data recoveries from servers hosting virtual machines. Our proprietary software tools allow us to complete successful data recoveries from nearly any virtual machine, server, or system including VMware®, Microsoft® Hyper-V®, Citrix®, Linux® XEN®, and Oracle® VM.

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SAN Recovery

Receive 24/7 assistance to recover lost data from a SAN system.

RAID Recovery

Repair, recover, and reconstruct RAID data that has become inaccessible.

Ransomware Recovery

Rely on expert help to recover ransomware-encrypted data.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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KLDiscovery Ontrack Canada Co, 155 Gordon Baker Rd Suite 100, North York, M2H 3N7, Canada (see all locations)

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