Data Recovery by Solution

Email Recovery

Ontrack offers professional email recovery services for consumers and businesses alike. From individual files to entire databases, we recover it all. Whether it’s inside a database, a Microsoft Exchange Information Store, or individual messages in separate files – our expert data recovery engineers can recover your email server data.

Where is your email stored?

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On Device 

Some software, like Microsoft Outlook, stores email on hardware. We can successfully recover email from hardware, even if it has stopped functioning.

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In the Cloud

Web-based email applications (e.g. Gmail, Outlook.com, Yahoo, etc.), store emails in the cloud. If you have taken the additional step to back up your email to hardware, we can help you recover it.

Unsure if you may have locally stored emails?

This table shows the most common email application types and where the email content is stored.

Email Application Type

Locally Stored

Server Stored

Web Based Storage

Microsoft® Outlook

Microsoft Outlook (with Exchange Server)

Entourage®/Microsoft Outlook for Mac®

Entourage/Microsoft Outlook for Mac (w/Exchange Server)

iOS® Device (iPhone®, iPad®, iPod touch®)

IBM Lotus Notes®

Hotmail/Windows Live Mail

Apple® Mail

Yahoo!® Mail

Google Gmail™

Android Mail

AOL®

Thunderbird®

Eudora®

If your email has not been backed up to a hardware device, and/or you do not know your login credentials, please contact the provider for assistance.

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Email Data Recovery Services

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Email recovery from a server environment. 

Whether it’s inside a database, a Microsoft Exchange Information Store, or individual messages in separate files (such as .PST) – our expert data recovery engineers can recover your email server data.

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Damaged storage media.

Attempting to extract your emails without professional help could result in them becoming permanently unrecoverable.

Contact our data recovery experts as soon as possible if you have experienced a storage media failure that contains email messages.

TAPE

Email extraction from tape media. 

Identifying which tapes have emails or mailboxes can be a challenge for anyone who manages tape storage.

Our engineers can quickly pinpoint what media contains the data you need and granularly restore it. The data is then returned in an encrypted .PST format.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Canada Co, 155 Gordon Baker Rd Suite 100, North York, M2H 3N7, Canada (see all locations)