Data Recovery by Solution

Damaged Device Data Recovery

If your device has been damaged by water, heat, or fire, or it’s been dropped or suffered any other type of damage, we can help you get your data back. At Ontrack, we perform data recovery from damaged devices of any make, model, brand, or operating system. For 35 years, we have remained the world leader for recovering from all types of data loss. We’ll provide a free analysis and a fixed quote. No obligation, no hidden costs.

What sort of damage do you need help with?

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery Services

Damaged Device Data Recovery

Eagerness to access lost data leads many people to attempt to fix their devices themselves, or take them to general IT support providers rather than experienced data recovery experts. And, while you might think it’s ‘worth a try’ before you do anything more serious, these methods can cause more harm than good and may even lead to permanent data loss.

So, before you try putting your water damaged device into the freezer for a 'quick fix' or opening a device with physical damage up at home, give us a call – we’ll be more likely to get your data back if we’re starting from scratch.

What Our Customers Say About Our Data Recovery Services

TrustScore /5

Displaying 4-5 Reviews

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

2-4 business days

Standard

Standard

5-7 business days

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack (H.K.) Limited, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)