Data Recovery by Solution

Data Recovery After Storm And Flood

Intense rainstorms and severe weather are increasingly leading to power outages, structural damage, lightning strikes, short circuits, water intrusion, and sudden flooding. Ontrack is here to recover your damaged storage media. Our team of experts is ready to assist you.

Floods and storms can cause more serious damage than general water damage, as the device may be submerged for longer and in different types of water. A storage device can suffer significant damage when it comes into contact with liquids. This can lead to data loss. Whether your data center servers are just damp, backup tapes in a bank vault are fully submerged, or equipment has suffered physical damage, prompt action is essential for successful data recovery.

At Ontrack, we perform data recovery from water damaged devices of any make, model, brand, or operating system. We have remained the world’s leader for recovering from all types of data loss for over 35 years. Let the experts at Ontrack help get your data back.

Why Ontrack Data Recovery

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Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Water damage: variants + first aid

Ontrack recovers lost data after storms and flooding

At Ontrack, we understand that no two recoveries are the same. Our dedicated data recovery specialists will work with you to determine the best course of action for your SSD, hard drive or any other storage device. From the initial consultation to ongoing support, we keep the process straightforward and transparent, ensuring you are kept up to date every step of the way.

We are authorized to perform data recovery on the hard drives of most major manufacturers without voiding the warranty, including Western Digital, Fujitsu, Hitachi, Samsung, and Kioxia/Toshiba.

We can recover data from the following water damaged devices:
Flooded Drive

How does water affect devices?

When water comes into contact with electronic devices, it affects both the external and internal hardware and can even cause corrosion.

Water damage can generally be classified in three categories – general water damage, flood damage, and saltwater damage. General water damage differs from flood damage in that the device is generally exposed to water for a shorter amount of time – when a phone is dropped in the sink, for example. What’s more, the water is likely to be cleaner than that found in flood damage. Saltwater damage has the potential to be far more damaging, as it speeds up the process of corrosion. 

What should I do if my device has water damage?

Time is of the essence when it comes to recovering data from water damaged storage device.

Flooded Laptop

If devices such as servers, external storage, laptops/desktops or tape media have been under water for hours, days or longer, the water can infiltrate deeper into critical components. This prolonged exposure can lead to further damage, making data recovery even more challenging.

However, if the same level of exposure only happens for seconds, even if it causes the hard drive to fail, it’s more likely that the internal components can be repaired, and the data successfully recovered.

  • If your device has been damaged by water, do not try to dry out your hard drive!
  • Drying out your device after water damage can initiate corrosion, heightening the risk of data loss. Instead, place it in a secure plastic bag with a damp paper towel to help retain moisture within the device.
  • Next, ship the device to us so we can start the data recovery process. Acting within a week of the initial damage will help prevent corrosion. If corrosion begins, it can significantly reduce the chances of successful data recovery.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

The entire evaluation process is transparent, with no hidden costs. Upon receiving your storage device, our skilled engineers will conduct a thorough evaluation and provide a file list of recoverable data. Turn times will vary based on the chosen service level.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 Until Completion

Priority

Priority

Average of 2-5 business days

Standard

Standard

Average of 7-14 business days

Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack, LLC, 9023 Columbine Road Eden Prairie, MN 55347, United States (see all locations)