If devices such as servers, external storage, laptops/desktops or tape media have been under water for hours, days or longer, the water can infiltrate deeper into critical components. This prolonged exposure can lead to further damage, making data recovery even more challenging.
However, if the same level of exposure only happens for seconds, even if it causes the hard drive to fail, it’s more likely that the internal components can be repaired, and the data successfully recovered.
- If your device has been damaged by water, do not try to dry out your hard drive!
- Drying out your device after water damage can initiate corrosion, heightening the risk of data loss. Instead, place it in a secure plastic bag with a damp paper towel to help retain moisture within the device.
- Next, ship the device to us so we can start the data recovery process. Acting within a week of the initial damage will help prevent corrosion. If corrosion begins, it can significantly reduce the chances of successful data recovery.