The Customer
An international financial services company.
The Situation
A project in 2 steps. It started with quickly identifying and retrieving relevant voice recordings from an old backup for an investigation. As a result, internal auditors requested a complete inventory of all old backup tapes.
The Solution
The customer collected the 27 backup tapes from the desired research period and these were handled by Ontrack at a 24/7 emergency service level. These tapes contained a mix of Veritas and VEEAM. For the VEEAM environment, the VBK containers were restored and the relevant voice recording could be quickly retrieved using the self-developed VBK and VMware tools.
The old backup tapes contained a wide variety of tape formats; DLT, SDLT, LTO 3, 4, 5, 6, and different types of backup software; Netbackup, TSM, AS400, Veritas, MFT, VEEAM. Ontrack completed a total overview with the self-developed tape inspector and decided to have some of the tapes destroyed in a certified manner.
The Resolution
This project is a great example of the breadth and depth of Ontrack's backup tape services. For the customer, the relevant voice recordings were retrieved very quickly and within the agreed-upon timeframe. This meant that the client could perform the eDiscovery and comply with the regulator's request.
In the follow-up process, a complete overview was carried out of on a selection of the old legacy backups, a wide range of tape formats, and types of backup software.
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