Technology Partners

Data recovery for Apple customers

Expert Apple data recovery services for Mac and iOS devices.

Ontrack is globally authorised by Apple to provide data recovery services for all Mac and iOS devices. Apple customers receive free shipping and free evaluations, plus a 10% discount on our data recovery services.

Apple Data Recovery Services

Ontrack and Apple data recovery

Ontrack and Apple data recovery.

Ontrack is the world’s leading data recovery provider and has been authorised by Apple since 1999.

With 35 years of industry experience and 22 laboratories worldwide, we recover data in certified ISO 5 cleanroom environments from all types of media – hard drives, SSDs, fusion drives, Macs, iPhones, and iPads.

Ontrack provides these benefits to Apple customers

Your benefits

As an Apple customer, you can benefit from:

  • An exclusive 10% discount on data recovery services
  • Free collection of your Apple device, from any location in Ireland
  • Free comprehensive evaluations
  • No recovery, no fee policy
  • No hidden charges
  • Access to our expert Apple Certified Technicians
  • Complete end-to-end security and peace of mind

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Recovering Apple Data

Apple-Logo-sized

Expert Apple data recovery services

Ontrack can recover lost, deleted, corrupt, or damaged files from your iMac, MacBook, iPhone, iPad, Time Capsule, or any other Apple device.

Our team of data recovery experts include Apple Certified Macintosh Technicians (ACMTs) and Apple Certified iOS Technicians (ACiTs). They routinely recover inaccessible emails, texts, photos, contacts, videos and any other data types from Apple devices that have suffered file system corruption, physical damage, file deletion, liquid or fire damage. Ontrack’s global R&D team have specialist knowledge of Apple products and have developed hundreds of proprietary software tools to ensure that we can recover data from Apple’s entire line of products, including the latest models. Combined with years of experience, advanced software tools and industry partnerships, Ontrack’s engineering team is unrivalled in its capabilities, expertise, and success.

Any Apple device, any model

If you've lost data, contact our specialists immediately to receive a free consultation.

Mac Pro

MacBook Air

Xserve

Mac Mini

MacBook Pro

OSX Server

MacBook

iMac

iPhone

Time Capsule

iPad

What Our Customers Say About Our Data Recovery Services

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reviews

4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

Causes of Apple Data Loss

Causes of Apple data loss

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

Average of 12-24 hours

Priority

Priority

Average of 3 business days

Standard

Standard

10 business days

Frequently Asked Questions

Can data be recovered from a water damaged phone?

Severity of water damage must be taken into consideration, however, in most cases, data (including photos, videos, text messages and voicemails) can be recovered from water damaged cell phones.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)