Data Recovery by Device

Phone and Tablet Data Recovery

Data lost from your phone or tablet doesn’t have to be permanent. We can help in almost any situation. Ontrack can help you quickly recover lost data including contacts, text messages, photos, music, videos and more. In lab recovery prices start from €300.

Data recovery from any mobile device and brand

Whether you have a mobile phone, tablet or music player, our expert mobile data recovery service can get your lost data back.

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Mobile Phone Data Recovery Services

If you do not see your device listed here, please contact us for a full list of devices.

Operating System

iOS

Android

Brand

Apple®

HTC®

LG®

Microsoft®

Motorola®

Samsung®

More...

Comprehensive mobile phone services

Comprehensive mobile device recovery services

Our engineers can recover data from most types of physical and logical damage.

Here's some of the common issues we can overcome:

  • Lost or deleted data
  • Software issues
  • Liquid damage
  • Smashed screens
  • Broken connector/charging ports
  • Dead batteries
  • Severe physical damage

Need help with something else that isn't listed? Get in touch with us today to find out how we can help you.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

Mobile device recovery experts

Why trust your mobile device to us?

Ontrack has a long track record of successful mobile data recoveries.

Our engineers have the expertise and proprietary data reconstruction programs necessary to identify, separate and reassemble the flash memory used in modern smartphones and tablets. We will use every resource at our disposal to recover your mobile data.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

Average of 12-24 hours

Priority

Priority

Average of 3 business days

Standard

Standard

10 business days

Frequently Asked Questions

I need mobile data recovery, can you help?

Yes. Our mobile recovery experts can carry our data recovery on your smartphone, tablet or music device.

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can you recover deleted text messages?

It may be possible to recover deleted text messages and other files; however, devices using flash memory are efficient in permanent removal of deleted files. Additionally, all deleted files are eventually overwritten as new data is stored on the phone through normal use. Continuing to use the phone reduces the recoverability of deleted files

How does the mobile data recovery service work?

Situations that will require data recovery from a mobile device include system corruption, electronic failure, impact, fire, and liquid damage. Whatever problem you've experienced, Ontrack has the expertise to recover your critical files. To start the data recovery process, contact Ontrack to obtain an estimate and free evaluation: https://www.ontrack.com/contact-us/

I’ve forgotten my mobile phone passcode, can you help?

There are several technical options for unlocking a modern smartphone if you have forgotten the access code or it is no longer available after death, for example. Ontrack does not offer a service for unlocking modern blocked iPhone and Android smartphones due to forgotten access code or pattern.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)