Hong Kong | English Locations

+852 5808 7353 Start Your Data Recovery
+852 5808 7353
+852 5808 7353
Start Your Data Recovery

Technology Partners

Data recovery for QNAP customers

Expert data recovery services for any QNAP device.

QNAP customers receive a free evaluation and a 10% discount on all data recovery services and software!

Benefits for QNAP customers

Benefits for QNAP customers

We have been successfully restoring data from QNAP storage systems for years. With over 35 years of experience, self-developed tools, we find the best solution for your data.

  • Free device collection
  • Free media evaluation
  • Expert advice and  24/7/365 global availability
  • 10% discount on data recovery services
  • Free encryption of your data before return
  • Fixed price quotes, with no hidden costs
  • No data, no fee

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

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Book your free evaluation

Book your free evaluation

Get a quote and a detailed report within 24 hours.

We will pick up your device free of charge and conduct an evaluation at our data recovery labs. You will receive a report and a fixed price quote within a few hours, before deciding to proceed with your recovery.

Our process is no-obligation and risk free.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

Contact Us Start Your Data Recovery

Data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

5-7 business days

Priority

Priority

2-4 business days

Emergency

Emergency

24/7 Until Completion

Contact Us Start Your Data Recovery

Frequently Asked Questions

Can Ontrack recover from a server or a virtual machine infected with ransomware?

Ontrack's investment in the development of specialized software allows us to recover data from ransomware-encrypted systems, virtual machines, backup files, tapes, and other storage media. Ransomware incidents vary on the type of payload, and data recovery can be complex. Ontrack provides the best possible solutions for data recovery success.

Can Ontrack Hong Kong recover corrupted virtual machines from a server?

We have performed thousands of successful data recoveries from servers hosting virtual machines. We can recover data from nearly any virtual machine, server or system; including VMware®, Microsoft® Hyper-V®, Citrix®, Linux® XEN®, and Oracle® VM.

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Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

38

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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