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+44 (0)13 7274 1999 Start Your Recovery
+44 (0)13 7274 1999
+44 (0)13 7274 1999
Start Your Recovery

Technology Partners

Data recovery for Western Digital customers

Expert data recovery services for Western Digital customers

We are a Western Digital Platinum Data Recovery Service Partner.

Western Digital customers receive a 10% discount off our data recovery services. Start your recovery today!

Start your discounted WD recovery today!

Benefits for Western Digital Customers

Benefits for Western Digital Customers

Thanks to our global partnership, we are proud to offer Western Digital customers the following benefits:

  • Free collection of your device from any UK location
  • Free evaluation of your Western Digital product
  • Free data recovery consultation and 24/7/365 global support available
  • An exclusive 10% discount off our data recovery services
  • Fixed pricing, with no hidden charges
  • Data recovery services performed by expert engineers
  • No recovery, no fee policy
  • Complete end-to-end security and peace of mind

Why Ontrack Data Recovery

Gray-Hard Drive 3 Any Time

Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
Gray-Raid 14 unrivaled Global

Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Data Recovery by Ontrack
Ontrack provides these benefits to Apple customers

Why choose Ontrack?

  • We are a Western Digital Platinum Data Recovery Service Provider
  • We've been recovering data since 1985
  • 22 state-of-the-art data recovery labs around the world
  • Over 500,000 successful data recoveries and counting
  • Over 1,400 years of combined data recovery experience
  • We offer different service levels depending on how quickly you'd like your data back

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

+44 (0)13 7274 1999 Start Your Data Recovery

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

Average of 12-24 hours

Priority

Priority

Average of 3 business days

Standard

Standard

10 business days

+44 (0)13 7274 1999 Start Your Data Recovery

Frequently Asked Questions

Why are files disappearing from my hard drive?

To recover missing files, download Ontrack's EasyRecovery software, which recovers up one gigabyte of deleted files free of charge. If files are consistently disappearing from the hard drive, it could indicate corruption of the file system. Corruption can occur if the computer isn't properly shut down or has lost power while writing data to the hard drive. Running the Windows CHKDSK program in Windows, or Apple Disk utility, if you're using a Mac, can fix minor file corruption and help prevent the problem from reoccurring.

Are there any fees for Ontrack Tech Support?

Ontrack Tech Support is free, and available Monday - Friday from 7:30 am - 6:00 pm Central Standard Time (CST).

Can Ontrack be trusted to handle extremely sensitive data?

Yes. Ontrack's Labs are ISO 27001 Certified. Ontrack also receives an annual SOC 2 (formerly SAS 70 II) report from a certified audit firm.

Can Ontrack recover my data?

Without the chance to evaluate your hard drive, we really can't say for sure. The full answer will depend on the severity of the damage (if any), the length of time since your data was lost and the hard drive type among other factors. However, with more than three decades of experience and the best resources to hand, it's highly likely we can get the data you need. So far, we've completed more than 600,000 recoveries with a 90% success rate.

How much does it cost to recover data from a failed hard drive?

The cost of recovering data from a damaged storage device is determined by the time and effort that goes into getting the data you need and not by the size of the drive or volume of data. This makes it difficult to give you a price without evaluating your situation first.In any case, we rely on our unmatched data recovery expertise and 35 years of industry experience to work as efficiently as possible, meaning you'll always get a great price from us.What's more, you'll have a choice of service options, each with its own price.

Resources from the Blog

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What type of hard drive should I buy?

For most people, hard drives go beyond being a simple object. They are the keeper of our memories, work files, favorite

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Hard drive failures: Different Types

It's highly likely that every user of computer equipment will, at one time or another, have to deal with data loss due t

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How do hard drives work?

HDD or SSD? A traditional hard disk drive (HDD), sometimes referred to by its abbreviated names hard disk or hard drive,

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Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

Start Your Data Recovery
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KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)

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