Data Recovery by Solution

Microsoft Windows Data Recovery

Ontrack’s data recovery services can assist you in recovering lost, deleted, corrupt or damaged files from any version of your Microsoft® Windows® operated desktop, laptop, server, smartphone or tablet.

Microsoft data loss scenarios

Our trained engineers recover lost messages, pictures, contacts, music and files from Microsoft devices that are suffering from physical failure (damage caused by water, being dropped or any other incident that causes physical damage to the device).

Why Ontrack Data Recovery

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Microsoft Windows Data Recovery Services

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The Ontrack Advantage

  • State-Of-The-Art Tools: Allow us to recover lost data from a variety of logical issues such as deleted data and Microsoft Windows corruption.
  • Expert Recovery Solutions: Our engineers have 1,400+ combined years of data recovery experience. Couple that experience with the largest R&D team in the industry and you get the highest quality service available.

Ontrack is capable of recovering deleted data from all Microsoft Windows and Microsoft Office versions. We have recovery experience in:

  • Overwritten Word and Excel files
  • Viruses
  • Accidental deletions
  • System crashes
  • System corruptions
  • Formatting errors
  • And more

Ontrack offers dedicated extraction and recovery services for Microsoft Exchange and SharePoint.

We also offer specialised database recovery services for Microsoft SQL server.

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DIY data recovery

If your storage device is working properly and without signs of physical damage, DIY data recovery can be an option.

Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

The data recovery process

From initial consultation to ongoing support, we help businesses and consumers in any data loss situation – from simple to the most complex and catastrophic.

When business or personal data is lost, we understand that it can be a very frustrating and stressful time. That's why our data recovery process is straightforward and transparent, and we'll keep you up to date every step of the way.

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

Average of 12-24 hours

Priority

Priority

Average of 3 business days

Standard

Standard

10 business days

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)