Technology Partners

NetApp recovery

We partner with NetApp® to provide cutting edge recovery solutions for all of their enterprise-class NAS and SAN data storage systems.

Ontrack is the only company in the world with the expertise to recover data from ONTAP storage for NetApp systems.

NetApp recommends Ontrack data recovery

Ontrack is recommended by NetApp

Since 2003, Ontrack has partnered with NetApp to provide cutting edge recovery solutions for all of their enterprise NAS and SAN data storage systems.

Ontrack has vast knowledge of NetApp systems, and the expertise to recover data from ONTAP and SANtricity managed storage as well as all NetApp product lines.

Ontrack and NetApp were honoured with the 'Best of Show Award' at Flash Memory Summit 2019.

Why Ontrack Data Recovery?

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Gray-Complete Transparency

Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

Our Capabilities

Our Capabilities

Ontrack engineers are experts at recovering data from NetApp’s WAFL file system. Combining pioneering research with NetApp’s R&D, Ontrack’s global engineering team has the expertise to recover missing or corrupted data from any NetApp storage system.

Our global R&D team has developed proprietary software tools and perfected the process to perform successful data recoveries from any NetApp system. Combined with just-in-time development solutions, 35 years of data recovery expertise and world class customer service, Ontrack are the industry leaders you can trust.

We can recover:

  • Deleted files from WAFL or iSCSI volumes
  • Deleted or corrupted virtual disks
  • Deleted volumes
  • Deleted aggregates
  • WAFL file system corruption
  • Hard drives and RAID failures
  • SolidFire (Element OS)

What NetApp products does Ontrack support?

In addition to our success working with the WAFL file system, Ontrack can recover from all enterprise and mid tier products as well as entry level NAS and SAN products.

If you don’t see your NetApp product listed, don’t worry, we can still recover data from it. Contact us for more information about how we can help you with your specific product and data loss situation./p>

Storage Systems

Platform OS

Protocols

Protection Products

All Flash FAS

Data ONTAP/WAFL

SAN

SnapMirror

E-Series All Flash

SANtricity

NAS

SnapVault

FAS Hybrid Storage Systems

iSCSI

MetroCluster

E-Series Hybrid Storage Systems

FAS Storage Systems

E-Series Storage Systems

SolidFire All-Flash Array

FlexArray

What Our Customers Say About Our Data Recovery Services

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

Consultation Consultation

Consultation

Free consultation with quick and direct access to specialists. Contact our experts directly for comprehensive data recovery advice and a no obligation quote. Available 24/7 for business emergencies.

Evaluation Evaluation

Evaluation

After receiving your storage device, our experienced engineers will undertake an in-depth evaluation. We aim to quickly provide you information on how much data we expect to be able to save, how long it will take and at what fixed costs. Sometimes a more extensive diagnosis is necessary, and we will communicate your options to you at every step.

Data Recovery Data Recovery

Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery.

Data Return Data Return

Data Return

Once the data has been recovered, we will send it back to you in the agreed manner and encrypted on an external storage device.

Ontrack's data recovery services

Contact our specialists immediately if you’ve experienced a data loss to receive a free consultation with our data recovery engineers.

Time can be critical, and the odds for successful data recovery are higher when no previous attempts have been performed. Decades of experience confirm that this is critical for saving your valuable data. Data recovery for NetApp systems can be performed through our in lab, remote, and onsite services.

In-lab Services
In lab

The best recovery option for any type of system, no matter what the data loss situation is. This recovery service is provided in our state of the art data recovery lab and ISO-5/Class 100 cleanroom environment to ensure the safety of your data.

Remote Data Recovery
Remote

Your data is recovered remotely without your media ever leaving your premises. We connect to your system via the Internet to perform a live recovery. Only available when the system is still operational and not physically damaged.

On-site Recovery
Onsite

If your system cannot leave your premises, our engineers can bring their recovery expertise to you. Onsite data recovery is available for logical issues, however any hardware must be mechanically sound. This option is only available for an emergency service.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Emergency

Emergency

24/7 until completion

Priority

Priority

Average of 2-3 business days

Standard

Standard

Average of 7-10 business days

Frequently Asked Questions

Can Ontrack Australia recover corrupted virtual machines from a server?

We have performed thousands of successful data recoveries from servers hosting virtual machines. We can recover data from nearly any virtual machine, server or system; including VMware®, Microsoft® Hyper-V®, Citrix®, Linux® XEN®, and Oracle® VM.

Database server

As an industry partner with certified developer status with Apple, Microsoft, Sun and VMware, we are best positioned to assist with a range of common database errors, including:
  • Database corruption
  • Torn pages
  • System table abnormalities

File Server

File servers can take on many different shapes and sizes, but rest assured that Ontrack has experience in recovering data from all hardware storage device configurations, including:
  • Network Attached Storage servers
  • Storage Area Networks
  • Direct Attached Storage
  • Cloud Storage

Custom Application Servers

Our research and development team is dedicated to creating customized data recovery solutions for our clients. Our global R &D team is the largest in the industry and has been developing the necessary tools and techniques for successful data recoveries for almost 30 years.

Web Server

We know loss of a web server is critical to any business. This is why our skilled team of engineers are available to assist at any time, day or night in the event of a data loss. Types of web servers:
  • Apache HTTP
  • IIS for Windows®
  • Novell® Open Enterprise Servers
  • IBM® Domino® (formerly IBM Lotus® Domino)
If you do not see your web server listed here, please contact us at 1800 872 259 or 07 3255 1199 for further assistance.

Experiences that matter

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

39

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts!

KLDiscovery Ontrack Pty Ltd, Suite 9, 28 Donkin Street, West End, Brisbane, QLD 4101, Australia (see all locations)