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855.558.3856
855.558.3856
Start Your Data Recovery

Technology Partners

Dell Data Recovery

As a Dell Partner, Ontrack is the best solution for successful recovery on Dell systems.

Our Dell data recovery specialists can help get your data back.

Dell customers receive a FREE Evaluation plus a discount on all data recovery services and software!

Dell-Logo

Dell Data Recovery.

As a data recovery partner with Dell, we have been successfully recovering data from Dell storage systems for years. With over 35 years of experience and self-developed tools, we find the best solution for your data recovery.

  • Free shipping
  • Free Data Evaluation
    • Free data recovery consultation and 24/7/365 global service
    • Access to the Ontrack® Online information center, a secure portal to easily view the status of your recovery.
  • 20% Discount on Data Recovery Service and Software
    • 100% guaranteed price quotes with no hidden or extra charges incurred.
    • Ontrack Data Recovery Service
Ontrack provides these benefits to Apple customers

Dell Data Recovery Capabilities

We provide data recovery on all Dell data storage solutions, including:

  • Dell PowerEdge Tower Servers
  • PowerEdge Rack Servers
  • PowerEdge FX Series Modular Infrastructure
  • Dell PowerVault Structure
  • EqualLogic PS Series
  • Dell Storage MD Series
  • Dell Storage FS Series

Why Ontrack Data Recovery

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Flexible Payment Options

We understand data recovery is often an unexpected need, which is why we offer extended payment plan options through Affirm.

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Multiple Service Offerings

Ontrack offer's flexible service offerings to meet your unique needs and budgetary considerations. Our experts are on standby 24/7/365.

Recovery Process
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Complete Transparency

We want you to have control over your data recovery process. You'll know exactly what can be recovered before paying.

Customer Portal
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Unrivaled Global Expertise

Backed by the world’s largest R&D team, we have the knowledge and ability to address your unique data recovery needs.

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Dell Data Recovery Services

Every data loss is unique and there are many causes. Fortunately, Ontrack has the expertise to recover data from all Dell products and virtually any data loss situation.

Our data recovery experts routinely recover inaccessible email, text messages, pictures, contacts, video, music production, and other data types from Dell devices that have suffered file system corruption, impact, liquid and fire damage.If your data loss is time critical, please contact us immediately for the best advice.

Laptops and Tablets

Dell Alienware

Dell Latitude

Dell Dimension

Dell Precision Mobile Workstations

Dell G-Series

Dell Vostro

Dell Inspiron

Dell XPS

Desktops

Dell Inspiron Desktops

Dell Vostro Desktops

Dell OptiPlex

Dell XPS Desktops

Dell Precision Fixed Workstations

Not the Dell products you're looking for? Try our Dell EMC page.

What Our Customers Say About Our Data Recovery Services

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Displaying 4-5 Reviews

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4-Step Data Recovery Process

We ensure that our process is transparent, quick and safe. You’ll be informed every step of the way for complete peace of mind.

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Consultation

Contact us 24/7 worldwide to obtain a free data recovery consultation and written price quote.

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Free Evaluation

The entire evaluation process is transparent with no hidden costs. Once we receive your device, our engineers recommend the best solution, send a fixed price quote and an overview of service levels and delivery schedules.

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Data Recovery

With your approval, we recover your data based on your chosen service level. Through our secure portal you can track the status of your recovery and view a list of recoverable files.

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Data Return

Once your data has been recovered, we’ll send it back to you on an encrypted external device via next day delivery free of charge.

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Causes of Dell Data Loss

Common causes of data loss on Dell storage systems.

Common causes of data loss on Dell storage systems.

There are many different causes of data loss in large server storage solutions: the data is no longer accessible due to a hardware or RAID error, humon error (such as accidental deletion), or corrupted data.

Ontrack has recovered data from the following scenarios:

  • Error on LUN Drives
  • Damage to the Virtual Machine (VM) or accidental deletion
  • Damaged or deleted snapshots
  • Deleted data in a Virtual Machine (VM)
  • Formed or newly installed LUNs
  • Formatting or reinstalling the Virtual Machine

If you experience data loss on a Dell storage system, contact our specialists immediately to receive a free consultation. The first data recovery attempt is critical for saving your valuable data.

How Fast Do You Need Your Data Back?

Our team of trusted experts are on standby to help. We offer flexible service offerings to meet your unique needs and budgetary considerations.

Standard

Standard

Average of 7-14 business days

Priority

Priority

Average of 2-5 business days

Emergency

Emergency

24/7 Until Completion

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Frequently Asked Questions

How much does it cost to recover data from a failed hard drive?

The cost of recovering data from a damaged storage device is determined by the time and effort that goes into getting the data you need and not by the size of the drive or volume of data. This makes it difficult to give you a price without evaluating your situation first.In any case, we rely on our unmatched data recovery expertise and 35 years of industry experience to work as efficiently as possible, meaning you'll always get a great price from us.What's more, you'll have a choice of service options, each with its own price.

Do you see data recovery getting more cost-effective or more expensive because of the different variations of firmware?

We don't see a difference in the cost of the actual recovery, but there is a time cost. When we are familiar with the drive or firmware variation, we have better support for that drive. In cases when we are seeing new drives for the first time, it can take some time to perform research and development and work with the drive manufacturer to gain knowledge of the drive and the data layout.

If you overwrite the controllers with your firmware, how do you know where the data is randomly laid out or is that stored on the flash itself?

We are not overwriting the drives firmware but more sideloading a version of our custom firmware that then interfaces with the 'drive's firmware. This is used to apply low-level operations that are not typically supported without our firmware directly interfacing the firmware of the drive.

Can Ontrack recover my data?

Without the chance to evaluate your hard drive, we really can't say for sure. The full answer will depend on the severity of the damage (if any), the length of time since your data was lost and the hard drive type among other factors.However, with more than three decades of experience and the best resources to hand, it's highly likely we can get the data you need.So far, we've completed more than 600,000 recoveries with a 90% success rate.

What is included in the free evaluation report?

The free evaluation report includes:
  • An assessment of the job, explaining the odds for successful recovery
  • A description of the challenges that Ontrack may encounter during the recovery

Resources from the Blog

Oct 26, 2023 7:32:44 AM

Hard Drive Not Detected? Here’s what to do

Is your hard drive not detected? When a drive is not recognized due to defective areas on the unit, you should proceed

Oct 26, 2023 2:06:39 AM

What is a hard drive?

The hard drive is one of the most vital elements of all modern computers and is at the heart of our work: data

Oct 25, 2023 11:30:38 AM

How do hard drives work?

Data is stored on a hard drive in binary code, using 1s and 0s. The information is spread out on the magnetic layer of

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Experience That Matters

Ontrack has extensive experience with all types of data loss scenarios. Our goal is to provide our customers with peace of mind in the event of data loss due to hardware failure, human error, natural disasters or cyberattacks.

38

Years

In the business

1

Million+

Customers and growing

120

Petabytes+

Of recovered data

73,661,023,683

Of data files recovered over the last twenty years... and more and more every day!

Start your data recovery now with a free consultation.

Contact our team of experts.

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