Ontrack is assisted by NetApp’s technology to solve a ransomware infection
The Situation A single user’s laptop at a large pharmaceutical company was infected with CryptoLocker ransomware. This malware encrypts the user’s files and withholds the encryption key until you pay...
Ontrack Performs Emergency Raid 5 Data Recovery
The Situation A multinational client had fallen victim to the disappearance of crucial financial data and office files, with no backup data plan in place. After realizing the urgency of the data loss...
Damaged Mac Laptop? Ontrack to the Rescue.
The Situation A customer contacted Ontrack’s experts in need of help with Mac data recovery for a laptop that had been dropped and accidentally run over by a truck, causing its battery to combust....
Ransomware Recoveries on Tape – Server and NAS Systems
Challenge This customer suffered a cyberattack wherein the attacked volume was originally used to back up data to LTO8 tapes at regular intervals. Most of these backup tapes were in the tape library...
Cyberattack on VMware Datastore and Virtual Backups
Challenge The customer was the victim of a cyberattack. Fortunately, the unusual activity was detected in a timely manner and the network was taken offline quickly. All primary VMs were compromised...
Accidental wipe command brings down critical production database server.
The Situation A Korean based managed service provider attempted to make configuration changes to their client’s NetApp system when an engineer incorrectly started a ‘dd’ command on some LUNs,...
Onsite Forensic Backup tape restore for internal investigation
The Situation The client was confronted with a product liability issue that led to an internal investigation involving product managers and other senior personnel. The internal legal department,...