A leading IT services company needed to access legacy tapes in a short timeframe.
The Situation As part of a larger bespoke IT project the client was facilitating for a third-party, the identification, restoration and compliant archiving of 2,500 individual Microsoft Exchange...
IBM server with a RAID 5 comprised of 5 SCSI hard drives failed
The Situation According to the manager of the resort, the server contained every single record of their operations since the day that they opened – property management, reservations, accounting,...
Ontrack Retrieves Lost Images for Photographer
The Situation “The first time was a couple of years ago when I was using a relatively new external drive,” Bredberg explains. “All the images on it had already been given to clients but in this...
Merge files of damaged backup with corresponding virtual files
Challenge An international manufacturing company and supplier for airport transportation was hit by a cyberattack. Following their IT guidelines, the company was AIR GAPPING their tape backups on a...
Ransomware Recovery – Virtual Agent for Windows
Challenge The customer’s data was affected by a ransomware attack that not only targeted their server data, but also “Virtual Agent for Windows” backups located on an external HDD. Their IT/managed...
Accidental Deletion of Virtual Machines Results in 15TB Lost
An accidental deletion at a large wireless provider causes a massive loss of email databases. The wireless carrier stored all of their Microsoft® Exchange databases spread across 24 separate 2 TB...
Lost Data - What's next?
The Situation Meet Doug, Director of Client Services from ViewLift, a digital content distribution technology company located in the NoHo neighborhood of New York City. Doug experienced both a...