How much does it cost to recover data from a failed hard drive?
The cost of recovering data from a damaged storage device is determined by the time and effort that goes into getting the data you need and not by the size of the drive or volume of data. This makes it difficult to give you a price without evaluating your situation first.In any case, we rely on our unmatched data recovery expertise and 35 years of industry experience to work as efficiently as possible, meaning you'll always get a great price from us.What's more, you'll have a choice of service options, each with its own price.
Do you see data recovery getting more cost-effective or more expensive because of the different variations of firmware?
We don't see a difference in the cost of the actual recovery, but there is a time cost. When we are familiar with the drive or firmware variation, we have better support for that drive. In cases when we are seeing new drives for the first time, it can take some time to perform research and development and work with the drive manufacturer to gain knowledge of the drive and the data layout.
If you overwrite the controllers with your firmware, how do you know where the data is randomly laid out or is that stored on the flash itself?
We are not overwriting the drives firmware but more sideloading a version of our custom firmware that then interfaces with the 'drive's firmware. This is used to apply low-level operations that are not typically supported without our firmware directly interfacing the firmware of the drive.
Can Ontrack recover my data?
Without the chance to evaluate your hard drive, we really can't say for sure. The full answer will depend on the severity of the damage (if any), the length of time since your data was lost and the hard drive type among other factors.However, with more than three decades of experience and the best resources to hand, it's highly likely we can get the data you need.So far, we've completed more than 600,000 recoveries with a 90% success rate.
What is included in the free evaluation report?
The free evaluation report includes:
- An assessment of the job, explaining the odds for successful recovery
- A description of the challenges that Ontrack may encounter during the recovery