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Recent Posts By Ontrack

29 November, 2024 9:17:08 AM GMT-05:00

Restore 5100 backup tapes damaged by sprinkler system contamination and freeze drying

The Situation A customer of Ontrack, a leading pharmaceutical company, needed data management expertise when tapes were found in a basement partially flooded by fire sprinklers. No one knew what was...

Topics

Tape Recovery [en-SG] Tape Services [en-SG]
20 November, 2024 7:28:35 AM GMT-05:00

Ontrack Solves a Data Loss After A Cyber Incident

The Customer A cyber-security consulting and technology integration company contacted Ontrack on behalf of their end customer, a manufacturer in the metallurgy industry who were the victims of a...

Topics

Data Recovery [en-SG] Ransomware Recovery [en-SG] Backup & Veeam Recovery [en-SG] Server Recovery [en-SG] Virtualized System Recovery [en-SG]
1 November, 2024 5:29:35 AM GMT-04:00

When a Data Centre Data Recovery Becomes Disaster Recovery

When a customer loses most of their data centre to water damage, it is nothing to take lightly. We received an emergency call just like this recently. An enterprise level company had a burst pipe...

Topics

Damaged Device Recovery [en-SG] Server Recovery [en-SG] Water Damage [en-SG]
27 September, 2024 5:12:38 AM GMT-04:00

Accounting Database Recovered from a lost VMware Virtual Disk

The Customer A local German IT service contractor, HMR Systemhaus GmbH, received a call from a tax consultancy firm about an important virtual machine (VM) that was not running anymore. The Situation...

Topics

Data Recovery [en-SG] Database Recovery [en-SG] Server Recovery [en-SG] Virtualized System Recovery [en-SG]
18 September, 2024 6:15:01 AM GMT-04:00

Amazon EC2 Cloud Recovery

The Customer A data hosting solution provider for media companies needed access to deleted ElasticSearch data files from an Amazon EC2 environment. The Situation The client was hosting a 3-node...

Topics

Data Recovery [en-SG] Cloud Recovery [en-SG] Database Recovery [en-SG] Remote Recovery [en-SG]
29 August, 2024 3:36:11 AM GMT-04:00

Cyberattack on VMware Datastore and Virtual Backups

Challenge The customer was the victim of a cyberattack. Fortunately, the unusual activity was detected in a timely manner and the network was taken offline quickly. All primary VMs were compromised...

Topics

Ransomware Recovery [en-SG]
29 August, 2024 3:23:25 AM GMT-04:00

Merge files of damaged backup with corresponding virtual files

Challenge An international manufacturing company and supplier for airport transportation was hit by a cyberattack. Following their IT guidelines, the company was AIR GAPPING their tape backups on a...

Topics

Ransomware Recovery [en-SG]
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