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Ontrack

Recent Posts By Ontrack

1 November 2024 5:28:51 AM

When a Data Centre Data Recovery Becomes Disaster Recovery

When a customer loses most of their data centre to water damage, it is nothing to take lightly. We received an emergency call just like this recently. An enterprise level company had a burst pipe...

Topics

Damaged Device Recovery [en-NZ] Server Recovery [en-NZ] Water Damage [en-NZ]
4 October 2024 4:25:30 AM

Ontrack helps global pharmaceutical restore 400 virtual disks following cyberattack by disgruntled employee

The Situation The customer was in the process of acquiring another company, which had most of its systems virtualised. When the company’s users left the office on Friday all of the systems were...

Topics

Server Recovery [en-NZ] Virtualized System Recovery [en-NZ]
27 September 2024 5:13:18 AM

Accounting Database Recovered from a lost VMware Virtual Disk

The Customer A local German IT service contractor, HMR Systemhaus GmbH, received a call from a tax consultancy firm about an important virtual machine (VM) that was not running anymore. The Situation...

Topics

Data Recovery [en-NZ] Database Recovery [en-NZ] Server Recovery [en-NZ] Virtualized System Recovery [en-NZ]
18 September 2024 6:35:33 AM

Amazon EC2 Cloud Recovery

The Customer A data hosting solution provider for media companies needed access to deleted ElasticSearch data files from an Amazon EC2 environment. The Situation The client was hosting a 3-node...

Topics

Data Recovery [en-NZ] Cloud Recovery [en-NZ] Database Recovery [en-NZ] Remote Recovery [en-NZ]
3 September 2024 3:11:56 AM

IBM server with a RAID 5 comprised of 5 SCSI hard drives failed

The Situation According to the manager of the resort, the server contained every single record of their operations since the day that they opened – property management, reservations, accounting,...

Topics

RAID Recovery [en-NZ] Server Recovery [en-NZ]
29 August 2024 3:37:23 AM

Cyberattack on VMware Datastore and Virtual Backups

Challenge The customer was the victim of a cyberattack. Fortunately, the unusual activity was detected in a timely manner and the network was taken offline quickly. All primary VMs were compromised...

Topics

Ransomware Recovery [en-NZ]
29 August 2024 3:25:38 AM

Merge files of damaged backup with corresponding virtual files

Challenge An international manufacturing company and supplier for airport transportation was hit by a cyberattack. Following their IT guidelines, the company was AIR GAPPING their tape backups on a...

Topics

Ransomware Recovery [en-NZ]
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