...worth every penny. Thank you.
Marleke | September 05
I highly recommend Ontrack!
Litfin | March 20
Very efficient company
Charles Wilcox | May 04
During your first phone consultation, Ontrack initiates the process by assessing your data loss situation to determine the best and most cost effective data recovery solution. We provide an overview of the data recovery process including service level options, and review pricing options for data recovery services.
Ontrack provides you with a unique service order number and comprehensive evaluation results before you decide to proceed with your data recovery. This transparent process enables you to make an informed decision and includes:
*If you would like a guaranteed file listing report with your evaluation report, then please speak to one of our data consultants about an Ontrack Verifile report. Please note: a fee may be required depending on the service type selected.
Following the initial consultation and evaluation, we will send you all of the necessary paperwork that must be signed and returned before we proceed with your recovery. Once received, our engineers will start overcoming any physical or logical damage and recover your data using proprietary tools and techniques.
The exact turnaround time for your data recovery will vary depending on your chosen service level, the damage to your device and the amount of data.
Once the recovery is complete, Ontrack provides the following:
Our initial evaluation service is completely free of charge, and within 24 hours (on average) of receiving your device at our labs, you’ll know whether your data is recoverable and receive a detailed report containing a fixed price quote.
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