Ontrack

Recent Posts By Ontrack

November 29, 2024 9:16:11 am GMT-05:00

Restore 5100 backup tapes damaged by sprinkler system contamination and freeze drying

The Situation A customer of Ontrack, a leading pharmaceutical company, needed data management expertise when tapes were found in a basement partially flooded by fire sprinklers. No one knew what was...

Topics

Tape Recovery [en-HK] Tape Services [en-HK]
November 20, 2024 7:29:00 am GMT-05:00

Ontrack Solves a Data Loss After A Cyber Incident

The Customer A cyber-security consulting and technology integration company contacted Ontrack on behalf of their end customer, a manufacturer in the metallurgy industry who were the victims of a...

Topics

Data Recovery [en-HK] Ransomware Recovery [en-HK] Backup & Veeam Recovery [en-HK] Server Recovery [en-HK] Virtualized System Recovery [en-HK]
November 1, 2024 5:28:05 am GMT-04:00

When a Data Centre Data Recovery Becomes Disaster Recovery

When a customer loses most of their data centre to water damage, it is nothing to take lightly. We received an emergency call just like this recently. An enterprise level company had a burst pipe...

Topics

Damaged Device Recovery [en-HK] Server Recovery [en-HK] Water Damage [en-HK]
October 4, 2024 4:25:07 am GMT-04:00

Ontrack helps global pharmaceutical restore 400 virtual disks following cyberattack by disgruntled employee

The Situation The customer was in the process of acquiring another company, which had most of its systems virtualised. When the company’s users left the office on Friday all of the systems were...

Topics

Server Recovery [en-HK] Virtualized System Recovery [en-HK]
September 30, 2024 8:11:33 am GMT-04:00

Ransomware Recoveries on Tape – Server and NAS Systems

Challenge This customer suffered a cyberattack wherein the attacked volume was originally used to back up data to LTO8 tapes at regular intervals. Most of these backup tapes were in the tape library...

Topics

Tape Recovery [en-HK] Ransomware Recovery [en-HK] Backup & Veeam Recovery [en-HK]
September 27, 2024 5:14:50 am GMT-04:00

Accounting Database Recovered from a lost VMware Virtual Disk

The Customer A local German IT service contractor, HMR Systemhaus GmbH, received a call from a tax consultancy firm about an important virtual machine (VM) that was not running anymore. The Situation...

Topics

Data Recovery [en-HK] Database Recovery [en-HK] Server Recovery [en-HK] Virtualized System Recovery [en-HK]
September 3, 2024 3:10:57 am GMT-04:00

IBM server with a RAID 5 comprised of 5 SCSI hard drives failed

The Situation According to the manager of the resort, the server contained every single record of their operations since the day that they opened – property management, reservations, accounting,...

Topics

RAID Recovery [en-HK] Server Recovery [en-HK]

KLDiscovery Ontrack (H.K.) Limited, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)