Ontrack

Recent Posts By Ontrack

November 1, 2024 5:28:05 am GMT-04:00

When a Data Centre Data Recovery Becomes Disaster Recovery

When a customer loses most of their data centre to water damage, it is nothing to take lightly. We received an emergency call just like this recently. An enterprise level company had a burst pipe...

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Damaged Device Recovery [en-HK] Server Recovery [en-HK] Water Damage [en-HK]
October 4, 2024 4:25:07 am GMT-04:00

Ontrack helps global pharmaceutical restore 400 virtual disks following cyberattack by disgruntled employee

The Situation The customer was in the process of acquiring another company, which had most of its systems virtualised. When the company’s users left the office on Friday all of the systems were...

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Server Recovery [en-HK] Virtualized System Recovery [en-HK]
September 30, 2024 8:11:33 am GMT-04:00

Ransomware Recoveries on Tape – Server and NAS Systems

Challenge This customer suffered a cyberattack wherein the attacked volume was originally used to back up data to LTO8 tapes at regular intervals. Most of these backup tapes were in the tape library...

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Tape Recovery [en-HK] Ransomware Recovery [en-HK] Backup & Veeam Recovery [en-HK]
September 27, 2024 5:14:50 am GMT-04:00

Accounting Database Recovered from a lost VMware Virtual Disk

The Customer A local German IT service contractor, HMR Systemhaus GmbH, received a call from a tax consultancy firm about an important virtual machine (VM) that was not running anymore. The Situation...

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Data Recovery [en-HK] Database Recovery [en-HK] Server Recovery [en-HK] Virtualized System Recovery [en-HK]
September 3, 2024 3:10:57 am GMT-04:00

IBM server with a RAID 5 comprised of 5 SCSI hard drives failed

The Situation According to the manager of the resort, the server contained every single record of their operations since the day that they opened – property management, reservations, accounting,...

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RAID Recovery [en-HK] Server Recovery [en-HK]
August 29, 2024 3:38:59 am GMT-04:00

Cyberattack on VMware Datastore and Virtual Backups

Challenge The customer was the victim of a cyberattack. Fortunately, the unusual activity was detected in a timely manner and the network was taken offline quickly. All primary VMs were compromised...

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Ransomware Recovery [en-HK]
August 29, 2024 3:32:24 am GMT-04:00

Merge files of damaged backup with corresponding virtual files

Challenge An international manufacturing company and supplier for airport transportation was hit by a cyberattack. Following their IT guidelines, the company was AIR GAPPING their tape backups on a...

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Ransomware Recovery [en-HK]

KLDiscovery Ontrack (H.K.) Limited, 148 Electric Road 12/F, Unit 1203A, North Point, Hong Kong (see all locations)