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Disabled and Forgotten PIN Phone Service now available for consumer customers

Written By: Ontrack

Date Published: August 15, 2022

Disabled and Forgotten PIN Phone Service now available for consumer customers

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EPSOM, UK – October 14, 2020 - Ontrack, LLC, the world’s leading data recovery service provider, today announced the launch of its new Disabled and Forgotten PIN Phone Service.

The new service provides access to data stored on Android and iOS devices that have either been disabled or where the user has forgotten their PIN, passcode or pattern. Ontrack initially launched the service to customers in the United States and Canada but is now expanding its offering to the UK, French and German markets.

The ever-growing mobile device market, combined with OEMs being unwilling or unable to assist in unlocking devices, means that Ontrack sees a massive opportunity for this unique service.

Ontrack’s Disabled and Forgotten PIN Phone Service is the perfect solution for estate managers where a family member has passed away unexpectedly, and their mobile device contains precious photos, videos or other data that needs to be accessed.

“Over the years, we’ve had a lot of requests from customers for this specific service. Until now, we’ve not had the technology to be able to provide it, so this launch is a big step for us. There are very few companies that can offer a legitimate, secure solution to regain access to critical data on smartphone and tablets, so the fact that we now can is something we are very proud of!” comments Phil Bridge, President of Ontrack.

About Ontrack, LLC: 

KLDiscovery Ontrack, LLC, doing business as Ontrack, provides technology-enabled services and software to help corporations, state/local/federal government agencies, educational institutions and consumers solve complex data challenges. Ontrack provides market-leading data recovery services for any type of media – hard drives, SSD, servers, RAID, virtual, cloud, mobile devices, tape, NAS/SAN/DAS. Additionally, through proprietary technologies and R & D teams providing expert services around the globe, Ontrack offers additional solutions for clients with email extraction, tape management, and data destruction. For more information about Ontrack, visit https://www.ontrack.com/en-gb

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