Partners

Authorised Partner Resource Centre

Your go-to place for data recovery training and resources.As an Ontrack Authorised Partner, start generating data recovery awareness, producing leads and increasing customer activity and loyalty.

Start a new data recovery.

Gray- Partner Resource Center 1- Resell

Resell

Click below to contact our team and start reselling a new data recovery on behalf of your customer.  You’ll receive an exclusive reseller discount.

Gray- Partner Resource Center 2- Refer

Refer

If you'd rather refer your customers to us, simply ask them to call Ontrack directly at  01372 741999  and we'll take care of the rest. 

Ontrack will pay you a percentage of the fees received by Ontrack pursuant to each signed customer agreement.

Just make sure your customer mentions your Partner ID* or company name when calling us.

*Don't know your Ontrack Partner ID? Contact our Partnership Team for more information.

Training Materials

Whether you’ve just joined us or want to refresh your knowledge, check out these training materials for Ontrack Data Recovery services.

How it Works
How the process works

As an Authorised Partner, you are entitled to commissions and discounts when using our data recovery services. Make sure you know how the process works by reviewing this infographic.

Overcoming customer objections
Customer service training

This quick guide shows you how to address frequently asked questions and common misunderstandings when discussing data recovery with your customers.

Data recovery capabilities
Recovery capabilities

Find out what types of data recovery services you can offer your customers and what storage devices/data loss situations you can help recover lost data from.

Training Materials
Training Materials

As an Authorised Partner, you receive special conditions on Ontrack’s full product and service portfolio. Familiarise yourself with the details of our product and service offerings here.

Promotional collateral

Use the following resources to promote data recovery services online and in store:

Authorized Partner logo

Display the Authorised Partner logo on your website or social media channels to show your official partnership with Ontrack, the world leaders in data recovery*.

Store Poster

Print and put up this poster in your store to show your customers that you offer data recovery services.

Need something else?

We can help you with all of your data recovery promotional needs. Whether you need stickers, point-of-sale merchandising or a co-branded info sheet, get in touch and let us know what you need!

*Any use of our Brand shall be in full adherence to our Branding Guidelines: https://www.kldiscovery.com/brand-guidelines#iconography

Display a banner to start earning.

Use our animated website banners to increase data recovery referrals from your website or blog.

It’s simple - click below to download the banner pack and upload your chosen banner(s) to your website. For the image URL, use the following link and replace the red, bold text with your Partner ID, so all of your referrals can be tracked. Please ensure there are no trailing spaces before or after your ID number and that the link structure is not changed:

https://ssof.ontrack.com/en-GB/?partnerid=EXAMPLEID

When your website visitors click on a banner and request a quote, your details will be recorded with it. If the customer goes ahead with the recovery, you will automatically receive a referral commission!

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UK-125x125-APP-C1

 

Website content

Promote data recovery services on your website.

We'd highly recommend that you create a dedicated page on your website to show your customers that you offer data recovery as a service, or to refer customers directly to Ontrack. Here's some example text that you can use alongside the Authorised Partner logo and our stock images.

Remember: If you'd like to refer customers to us, make sure you use your Partner referral link.

(Reselling data recovery as a service)

Data recovery services

Expert solutions for any data loss situation.

Despite the most reliable storage solutions and extensive backups, data loss can still happen to anyone at any time. We can help you recover your lost or deleted data, no matter what the situation or the type of device. Our solutions are backed by the world leaders in data recovery, with over 30 years of experience, 20 data recovery labs worldwide.

Whether you've deleted data, accidentally formatted your device, or your device has suffered from physical damage; contact us today to find out how we can help you:

[Include your phone number]  [Link to your 'Contact us' page]

(Referring customers to Ontrack)

Data recovery services

Expert solutions for any data loss situation.

Despite the most reliable storage solutions and extensive backups, data loss can still happen to anyone at any time. We can help you recover your lost or deleted data, no matter what the situation or the type of device.

We're partnered with Ontrack, the world leaders in data recovery, with over 30 years of experience, 20 data recovery labs worldwide.

Whether you've deleted data, accidentally formatted your device, or your device has suffered from physical damage; contact Ontrack today to find out how they can help. As we are an Ontrack Authorised Partner, you will receive the following benefits:

  • Free collection of your device, from any UK location
  • Free consultation about your data loss scenario
  • Fixed pricing, with no hidden fees
  • No data, no fee
  • A priority service

[Put your partner referral link here]

Data Management Solutions

Offer more than just data recovery services.

As an Authorised Partner, you can help your customers manage their whole data lifecycle with our suite of data management solutions. With our solutions, you can easily start expanding your service portfolio and increasing your revenues. You can choose to resell our solutions directly to your customers or offer them as part of a managed service.

Ontrack PowerControls

Search, manage and restore Microsoft Exchange data quickly and effectively. Also available for SharePoint and SQL Server.

Erasure software solutions

State-of-the-art erasure software to securely and thoroughly sanitize any media type before reusing, reselling or recycling.

Erasure Hardware

Completely destroy end of life media such as hard drives, SSDs and tapes with certified hardware solutions.

Your Partnership Team

Your Partnership Team

Got a question? Need some assistance? We're here to help!

Our UK team are based in London and are here to help you make the best out of being an Authorised Partner, including:

  • Assisting with any enquiries related to the Authorised Partner Programme or the data recovery process
  • Helping you identify opportunities for local data recovery promotion
  • Sending point-of-sale collateral to your store
  • Providing training and support for all Ontrack products and services
  • Updating your company contact information

KLDiscovery Ontrack Limited, Nexus, 25 Farringdon Street, London, EC4A 4AB, United Kingdom (see all locations)