German service partner turns to Ontrack to recover business and personal data from external RAID drives
The Situation The client used an Apple Macintosh desktop to work on multiple design projects for clients, backing them up to two external RAID drives. Both drives were attached directly to the Apple...
Onsite Forensic Backup tape restore for internal investigation
The Situation The client was confronted with a product liability issue that led to an internal investigation involving product managers and other senior personnel. The internal legal department,...
Hospital databases rescued from ransomware.
The Situation A ransomware attack with the ‘Locky’ virus had severe effects for a large German hospital. Many servers at the hospital were paralyzed by the virus, limiting operations. Uninfected...
Ontrack is assisted by NetApp’s technology to solve a ransomware infection
The Situation A single user’s laptop at a large pharmaceutical company was infected with CryptoLocker ransomware. This malware encrypts the user’s files and withholds the encryption key until you pay...
Four terabytes of data recovered from flood damaged HP EVA SAN
The Situation A flooded data center left a client’s servers and storage systems partially submerged in water. At the center of the damage was a HP Storage Works EVA (Enterprise Virtual Array) 6000...
Ransomware Attack on Server and Backup Tapes Erased
Challenge A ransomware attack of a company server encrypted the Microsoft Dynamics 365 data and demanded payment. Recent backups of the server were stored on multiple LTO-6 backup tapes, which had...
Accidental wipe command brings down critical production database server.
The Situation A Korean based managed service provider attempted to make configuration changes to their client’s NetApp system when an engineer incorrectly started a ‘dd’ command on some LUNs,...